Online course
Call Center Customer Service Training
Master essential call center skills with Kwestyon's free online Customer Service Training. Learn active listening, handling irate customers, productivity hacks, and more.
4.9
(41 reviews)
2h 7m of the entire course
Digital certificate of course completion
Course Curriculum
5 modules · 11 topics · 10 quiz questions
Understanding the Call Center Environment
Role of a Customer Service Representative
Key Customer Service Principles
Module Quiz — 2 questions
Included
This course includes:
2h 7m
of the entire course
Digital certificate
of course completion
Course Description
Master essential call center skills with Kwestyon's free online Customer Service Training. Learn active listening, handling irate customers, productivity hacks, and more.
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